Frequently Asked Questions

We’re here to make shopping with us as easy as possible! Below are some of our most common questions. If you don’t see what you’re looking for, feel free to contact us.

How much is shipping?

Shipping is a flat rate of $8.95 on all U.S. orders. Orders over $150 ship free!
How fast will my order ship?

Most orders ship the same day or next business day. Delivery usually takes 3–5 business days after shipment.
Do you ship internationally?

At this time, we only ship within the United States.
Do you offer local pickup?

Yes! If you’re local, select free in-store pickup at checkout, and we’ll email you when your order is ready.
What is your return policy?

Eligible items may be returned within 14 days of purchase for store credit.
Do you offer exchanges?

Yes! If you’d like to exchange an item for a different size or style, please contact us within 14 days and we’ll be happy to help subject to availability.
What items are final sale?

Sale items, accessories, and gift cards cannot be returned.
Who covers return shipping?

Customers are responsible for return shipping costs.
Do you carry plus sizes?

Yes! B-Trendy Boutique is proud to be size inclusive, offering styles made to celebrate every body.
How do I know what size to order?

We include size guides and fit notes on each product page. Still unsure? Send us a message, we’re happy to help!
What payment methods do you accept?

We accept all major credit cards, PayPal, Shop Pay, and Afterpay (where available).
Can I change or cancel my order?

Please reach out to us right away! Once your order has been processed, we’re unable to make changes.
What are your customer service hours?

Our customer service team is available Monday–Friday, 10 AM–6 PM EST. We do our best to respond to all inquiries within 24 hours.

Still have questions?

We’re always happy to help! Reach out through our Contact Us page, give us a call, or stop by the boutique, we’d love to hear from you.

Thank you for shopping small & supporting B-Trendy Boutique. Your support means the world to us!